When you start at d'Arta, you enter a fast-growing family business, where atmosphere and collegiality are important. We opt for sustainable growth, and you will notice this in our ultramodern machinery, high-quality products, competent employees and continuous investments.

https://www.darta.com/

COMMUNICATION & CUSTOMER OFFICER

The Communications Officer’s primary responsibility is to assist the director and marketeer implementing the communication strategy. This covers a wide range of operational activities, including internal and external communication.

In addition, as a customer officer, you will be involved in logistical planning and stock management

The Communications Officer reports directly to the Director of Agrifood.

1.       INTERNAL COMMUNICATION

This position will mainly involve:

  • Make up and follow up communication plan

  • Organises all meetings: agenda invitations, setup

  • Makes summary of meeting and draws up a to do list and checks with the director who the various tasks will be delegated to

  • Follow up of the to do list, also outside of the meetings

  • Makes up project time lines and follow up meetings (for example for the creation of a new PL)

  • Reports as much as possible/needed to the Director on progress

  • Makes up agendas of the sales people and communicates with the customer office and finance and inquires information on these customers

  • Communicates input from the customer office and finance to sales people to prepare the customer visit

  • Booking of hotels, flights, rental cars, … according to company policy

  • Distributes useful reports (statistics on important PL’s or customers, market information, etc etc..)

2. EXTERNAL COMMUNICATION

In relation with d’Arta (group) this person will be responsible for:

 

  • Customer mailings on new products

  • Layout presentations, logo, design packaging

  • Support in updating the website, generating content for Newsletters, the website and social media platforms.

2.       ADMINISTRATIVE TASKS LOGISTICS & STOCK MANAGEMENT

  • Monitoring and management of logistics and storage activities:

  • Monitoring/management of Administrative tasks such as calculating travel costs, controlling invoices of the transport costs…

  • Monitoring/management of Pallet management

  • Monitoring/management of logistical disruptions (delays, broken cartons, missing articles…) creation and monitoring of KPIs.

  • Monitoring/management of stocks and coldstores; monitoring of plans of arrival of the goods from external coldstores

  • FIFO/FEFO management; monitoring of expiry dates; alert/communications of stocks to sell

  • Monitoring of packaging stocks

  • Fulfilling other responsibilities and tasks as necessary for the good organisation of the office, as mandated by the Director.

What do we expect from you?

Candidates should demonstrate the following competencies:

  • Bachelor’s degree in communications / business administration or equivalent.

  • 2 years’ experience in a similar communication related function

  • Native level Italian, knowledge of English is required.

  • Experience in a service-oriented company

SPECIFIC COMPETENCIES

  • Strong writing skills

  • Very good knowledge of MS Office, Excel and PowerPoint, use of e-mail and internet.

  • Knowledge of an ERP program

OTHER COMPETENCIES

  • Good all-round skills, high motivation and an ability to work autonomously, ability to balance multiple tasks.

  • Excellent organisational skills, priority setting, the ability to balance a variety of tasks whilst delivering results.

  • Excellent communication and interpersonal skills, including diplomacy, discretion and confidentiality.

  • Team-oriented attitude

  • Positive and constructive; group management skills

wanted experience

one to three years of experience

What do we offer you?

You work for a company that is part of an international, reputed and financially strong organization with strong local Italian allies (d'Arta Group). The business is growing and offers interesting future opportunities.

The company is characterized by teamwork, responsibility and reliability.

A market competitive remuneration package is provided.

Agrifood

d'Arta

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